We are a Customer Experience and Digital Solutions Agency dedicated to transforming businesses.
Our Customer Feedback Analysis, Mystery Shopping, and Brand Audit Compliance solutions help businesses in Kenya and across Africa leverage these insights to drive customer loyalty, enhance their offerings, optimize experiences, empower brands to understand their customers and achieve sustainable growth.
With a skilled in-house development team, we create tailored digital solutions that enable businesses to establish a strong online presence, streamline operations, and integrate activities for seamless management.
Founded in 2022, we have grown to establish an in-house data analytics team and a digital development team, enabling us to offer tailored solutions. With more than 100 certified and registered mystery shoppers on our platform, we have the capacity to serve clients across various industries.
Our presence in the industry has helped us build successful partnerships with other firms such as Experience Worx, ISC-CX, Hellion Research, and GBW.Solutions, facilitating their local customer experience assignments.
